Terms & Conditions
1.1 These terms and conditions shall govern your use of our website.
1.2 If you register with our website or make a purchase on our website, we will ask you to expressly agree to these terms and conditions.
1.4 In this policy we set out details of the delivery methods, periods and charges that apply to orders for our products made through our website or by email.
1.5 This policy shall not create legally enforceable rights and obligations; rather, our usual practice in relation to the delivery of products is indicated in this policy.
2. Copyright notice
2.1 Copyright (c) 2018 Mark Espley.
2.2 Subject to the express provisions of these terms and conditions:
(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.
3. Licence to use website
3.1 You may:
(a) view pages from our website in a web browser;
(b) use our website services by means of a web browser, subject to the other provisions of these terms and conditions.
3.2 Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.
3.3 You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.
3.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
3.5 Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our website (including republication on another website);
(b) sell, rent or sub-license material from our website;
(c) show any material from our website in public;
(d) exploit material from our website for a commercial purpose; or
(e) redistribute material from our website.
4. Acceptable use
4.1 You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger or other malicious computer software;
(d) conduct any systematic or automated data collection activities including without limitation scraping, data mining, data extraction and data harvesting on or in relation to our website without our express written consent;
(e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
(f) violate the directives set out in the robots.txt file for our website; or
(g) use data collected from our website for any direct marketing activity including without limitation email marketing, SMS marketing, telemarketing and direct mailing.
4.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.
5 . Delivery
5.1 All other orders will be subject to a delivery charge.
6 . Geographical limitations
6.1 We can deliver to any country around the world using insured delivery companies.
7 . Delivery methods and periods
7.1 The methods that we use to deliver our products, and the time periods within which delivery is usually completed, are as follows:
(a) A print only order will be dispatched within 7 days of payment being received. Customers will be notified when product is dispatched.
(b) Mounted artwork will be dispatched with 14 days of payment being received. Customers will be notified when product is dispatched.
7.2 The dispatch periods set out in this Section 7 are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee dispatch before the end of the stated period.
7.4 We may conduct fraud screening checks before dispatching the product, and these checks may delay your delivery. If the delivery is likely to be delayed as a result of fraud screening checks, we will notify you.
8 . Delivery charges
8.1 Delivery charges will be calculated for each individual order.
8.2 Applicable delivery charges will depend upon the location of the delivery address, and the size and weight of the products in your order.
8.3 The delivery cost includes the cost of the packaging.
(a) Print only will be delivered in a cardboard tube, the print itself will be wrapped in acid free paper.
(b) A mounted print will be packed in layers of cardboard suitable for international shipping.
9. Delivery tracking
9.1 Delivery tracking is available in respect of all orders for our products.
10 . Receipt and signature
10.1 All deliveries must be received in person at the delivery address, and a signature must be provided.
10.2 If there are any problems with the product once you have taken delivery you need to notify us with 3 days on the delivery date using the contact details on the website. A new piece will be sent out free of charge once we have received the original piece back from yourselves. The customer will be fully reimbursed for the return shipping cost.
10.3 In order for us to make a claim from the couriers insurance we need to have the damaged piece delivered back to us.
11 . Additional deliveries
11.1 If an initial delivery attempt is unsuccessful, our delivery service provider will make at least 1 more attempt to deliver the products in your order.
12 . Collection
12.1 If your products remain undelivered despite our delivery service provider making at least 1 more attempt to deliver them, the delivery service provider will leave a card at your address, with instructions on how you may collect your products, including a time limit for collection.
13. Fees / Import duties
13.1 All fees relating to import duties are the responsibility of the customer and must be paid by them on receipt of goods.
14.1 Each piece is made to order and for that reason there are no returns.
14.2 A piece may be returned in the event of damage, please see section 10.2
15. Delivery problems
15.1 If you experience any problems with a delivery, please contact us using the contact details that we publish on our website.
15.2 If our delivery service provider is unable to deliver your products, and such failure is your fault, and you do not collect your products from our delivery service provider within the relevant time limit], we may agree to arrange for re-delivery of the products; however, we reserve the right to charge you for the actual costs of re-delivery.
15.3 An indicative list of the situations where a failure to deliver will be your fault is set out below:
(a) you provided the wrong address for delivery;
(b) there is a mistake in the address for delivery that was provided;
(c) the address for delivery is not reasonably accessible;
(d) the address for delivery cannot safely be accessed;
(e) if in-person receipt is not required, there is no easy and secure means of leaving the products at the address for delivery and there is no person available to accept delivery; or
(f) if in-person receipt is required, there is no person available at the address for delivery to accept delivery and provide a signature.